International Refund Policy for MinLify Website

At MinLify, we specialize in providing digital engineering design products to our customers. We are committed to offering high-quality digital goods and ensuring customer satisfaction. Due to the unique nature of our products, we have established an international refund policy as follows:
  1. No Refunds for Digital Products: MinLify does not accept refund requests for any digital products purchased on our website. This policy is in place because our digital goods are intangible and cannot be returned. Once a purchase is made, it is considered final.
  2. Exceptional Cases: In certain exceptional cases, we may consider refund requests if there is a legitimate reason for dissatisfaction with a product. These cases will be evaluated on an individual basis. Please contact us at hi@minlify.com to discuss your specific situation.
  3. Contact Us for Support: If you encounter any issues with your purchased product or require assistance, we encourage you to reach out to our customer support team. Our dedicated team is available to help you resolve any problems or concerns you may have.
  4. Contact Information: To initiate a discussion regarding a potential refund or to seek assistance with any issues, please contact us via email at hi@minlify.com. Our team will respond promptly to address your inquiries.
At MinLify, our primary goal is customer satisfaction, and we are committed to providing the best possible support to resolve any issues you may encounter. While refunds are not standard practice, we are open to accommodating exceptional cases and ensuring that our customers have a positive experience with our digital products.
Please do not hesitate to reach out to us if you have any questions or concerns. Your feedback is valuable to us, and we are here to assist you.
Thank you for choosing MinLify for your digital engineering design needs.
[Updated September 2, 2023]